How long does it take to process an order?Updated 6 months ago
All our products are shipped from Germany. You can easily check the location of your shipment using the tracking link. Please also make sure to check whether your tracking email has been accidentally placed in your spam folder.
Orders are usually shipped within 2–8 working days of receipt of order. During major sales or releases (such as Black Week) and holiday periods (such as Christmas, New Year & Easter), it can take up to 14 working days for your order to be dispatched.
Saturdays, Sundays, and public holidays are not included in the calculation of working days.